Posts Tagged ‘Cost Recovery’
A new Legal Technology News article, Cost Recovery Breeds Client Frustration in New Survey, written by Robert Mattern, reports that legal research is one of the leading irritants for law firm clients. He further reports that the number of firms that do not charge clients for this service is 27% – a significant drop from [...]
A while back Greg Lambert at 3 Geeks and the Law posted a look at the legal industry through children’s eyes in the form of an online book on storyjumper.com. In doing this, he made me think about how the same exercise could be applied to cost recovery of online resources. My theory on why [...]
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