The October 2007 issue of Practice Innovations – Managing Change in a Legal Environment published by Thomson West is available in PDF format at the Thomson West site. If you are a subscriber, look for your print copy of the publication in the mail in the near future. I may be a bit biased as a member of the editorial board and a contributer, but I think this issue is packed with some great ideas. What, you ask, might be the topics that have me so excited?
This issue focuses on standards and frameworks in play today in law firms that are helping to improve processes and improve client service among other things. These articles include Six Sigma and Law Firms by Silvia Coulter, Managing Director of CoulterCranston, ITIL: Taming Technology with the Law Firm by Don Phimlee, Principle/Consultant at DonPhimlee.com, and BPR: An Old Process Improvement Tool Shows Up Anew in Law Firm Toolkits authored by me.
In addition to the focus on process improvement, Janet Accardo, Director of Library Services at Skadden, Arps, Slate, Meagher & Flom LLP, focuses on defining needs and objectives in the article, Electronic Resource Management. Finally John Duvall, Administrative Analyst at Hogan & Hartson LLP, Defining Moments: The Internet Revolution.
If you aren’t familiar with this publication, you might want to check out back issues to find more great articles that focus on innovation in law firms. If you aren’t a subscriber, click on subscribe on the Practice Innovations archive web page to start getting the print publication. I think you’ll be glad you did.